Beyond20 Consulting: Careers, Culture, and Technology Transformation

If you’re interested in a consulting firm that combines innovation, agility, and close client relationships, Beyond20 consulting stands out as a unique contender. Known for its small but powerful team, the firm helps organizations achieve digital transformation through IT service management, agile frameworks, and advanced technology solutions. Whether you’re exploring Beyond20 careers or wondering what does Beyond20 consulting do, this guide breaks down everything from the firm’s history and culture to its interview process and salaries.

TL;DR – What You Need to Know

Beyond20 consulting is a technology-focused management consulting firm that helps organizations drive digital transformation through IT service management, agile frameworks, and hands-on implementation.

• Beyond20 delivers IT, consulting, and training services that improve business efficiency and digital readiness across industries.
• The firm employs about 30 professionals serving major clients like NASA, Aflac, and Ocean Spray.
• Beyond20 careers offer fast-paced growth with opportunities in IT service management, Agile, DevOps, and project management.
• Salaries range from $90,000 for Analysts to $170,000 for Solutions Consultants, with competitive benefits and certification support.
• The Beyond20 culture emphasizes collaboration, innovation, and flexibility within a close-knit, people-first consulting environment.

What Does Beyond20 Consulting Do?

Beyond20 consulting is a technology-driven management consulting firm that helps organizations achieve digital transformation through IT service management, agile delivery, and process optimization. The firm partners with clients to implement tools like ServiceNow and DevOps frameworks, delivering scalable solutions that enhance efficiency, collaboration, and business performance.

Beyond20 positions itself as a bridge between strategy and technology, helping clients modernize systems while improving team performance. Unlike large consulting firms that often separate strategy and implementation, Beyond20’s approach is hands-on and outcome-focused, emphasizing measurable results across IT and business operations.

Its services are organized around three key pillars:

• Technology: Implementation and integration of platforms like ServiceNow, Cherwell, and Microsoft to streamline IT operations.
• Consulting: Advisory on IT service management (ITSM), Agile and Scrum adoption, project management, and DevOps transformation.
• Training: Professional development in ITIL, Agile, Cybersecurity, and Project Management methodologies.

The firm serves both commercial and government clients, applying a consistent focus on innovation and execution. For candidates interested in consulting careers that combine strategic thinking with technical depth, Beyond20 offers the opportunity to work on projects that drive real operational change.

This client-centric model allows Beyond20 to compete effectively with larger firms by leveraging specialized expertise and close collaboration. Its small team structure ensures that every consultant contributes directly to solution design, client success, and organizational growth.

Beyond20 Firm Overview and Key Stats

Beyond20 is a Washington, DC-based management and technology consulting firm specializing in IT transformation and digital innovation. Founded by Erika Flora, the firm employs around 30 professionals across three U.S. locations and partners with clients such as NASA, Aflac, and Ocean Spray to deliver high-impact technology solutions.

Beyond20’s small but capable team is structured to deliver customized consulting engagements that balance technical expertise with strategic execution. The firm’s scale allows it to remain agile, ensuring that consultants have meaningful client interaction and project ownership from day one.

Key firm statistics:

• Headquarters: Washington, DC
• Founded by: Erika Flora (CEO)
• Number of employees: Approximately 30
• Number of locations: 3 (Washington, DC; Tempe, AZ; San Diego, CA)
• Annual revenue: Around $6 million
• Notable clients: NASA, Aflac, PVH, Ocean Spray

Beyond20’s compact organizational structure gives consultants the opportunity to contribute to multiple functions from project delivery to business development. This exposure is particularly valuable for early-career professionals seeking hands-on experience in both technology and management consulting.

The firm’s success demonstrates how a smaller consulting company can compete with larger players by focusing on precision, adaptability, and direct client relationships. For those exploring Beyond20 careers, understanding these key facts provides insight into the company’s size, reach, and leadership philosophy.

The History and Growth of Beyond20

Beyond20 was founded in 2006 by Erika Flora and David Crouch to help organizations improve performance through IT service management and business transformation. Over time, the firm evolved from a boutique training provider into a full-service consulting partner recognized for advancing digital transformation across public and private sectors.

From its early days, Beyond20 focused on bridging the gap between technology frameworks and real-world business outcomes. The founders’ experience in ITIL and process improvement shaped the firm’s early offerings, emphasizing measurable impact and practical implementation.

Today, Beyond20 is widely known as a transformation accelerator, helping enterprises streamline operations and implement scalable technology systems. Its client base includes 38% of Fortune 100 companies, a remarkable achievement for a firm of its size.

Milestones in Beyond20’s evolution:

• 2006: Founded in Washington, DC as a training and IT consulting firm
• 2010s: Expanded into Agile, DevOps, and project management consulting
• 2015–2020: Grew its client portfolio to include major U.S. government agencies
• Present: Operates three offices and supports enterprise-wide digital initiatives

Beyond20’s growth has been driven by its commitment to continuous improvement and its ability to adapt to shifting technology landscapes. Its evolution reflects the growing demand for consulting partners who combine strategic advisory with hands-on execution.

Beyond20 Careers and Hiring Opportunities

Beyond20 careers offer professionals the chance to work on technology-driven consulting projects that blend strategy, IT service management, and agile transformation. The firm hires consultants, analysts, and technical specialists who enjoy hands-on problem-solving and want to make a measurable impact in a fast-paced, collaborative environment.

As a small consulting firm, Beyond20 provides exposure to multiple business functions from day one. Employees often contribute to client delivery, internal innovation, and business development simultaneously, accelerating both skill growth and leadership experience.

Typical consulting and technology roles include:

• Analyst (entry-level)
• Consultant (mid-level client delivery)
• Solutions Consultant (senior implementation and strategy)
• IT Service Management Specialist
• Project Manager

Beyond20 values candidates with backgrounds in IT, computer science, engineering, or project management. Certifications such as ITIL, Agile, or PMP are preferred but not always required. The firm’s hiring process emphasizes adaptability, communication skills, and technical curiosity over rigid qualifications.

Those pursuing Beyond20 careers can expect meaningful client interaction, rapid advancement, and a close-knit team structure that prioritizes mentorship and professional development.

Does Beyond20 Offer Internships?

Beyond20 does not currently offer a structured internship program, though it has hosted interns in the past. The firm’s first intern joined in 2017 and transitioned into a full-time role, reflecting Beyond20’s openness to developing early-career professionals through flexible, project-based opportunities when available.

While internships are not consistently listed on the company’s website, Beyond20 remains receptive to outreach from motivated students interested in IT consulting or project management. Prospective candidates can contact the firm directly to inquire about short-term project roles or part-time collaboration opportunities.

Tips for aspiring interns:

• Highlight certifications or experience in IT service management (ITSM) or Agile methods.
• Demonstrate strong communication and analytical problem-solving skills.
• Express interest in Beyond20’s mission of enabling digital transformation.

The firm’s small team size makes internship openings rare but valuable, providing unmatched exposure to real client projects and consulting methodologies.

Beyond20 Practice Areas and Core Services

Beyond20 consulting operates across three main practice areas: Technology, Consulting, and Training. The firm helps clients modernize operations through IT service management, Agile and DevOps frameworks, and professional certification programs that improve organizational efficiency and technological maturity.

Each practice area focuses on aligning business objectives with technical solutions.

1. Technology Services: Beyond20 implements and customizes tools like ServiceNow, Cherwell, Microsoft, BeyondTrust, and OpsRamp to streamline IT infrastructure and improve service delivery.

2. Consulting Services: Consultants advise clients on IT Service Management (ITSM), Agile adoption, DevOps integration, and project management strategy, helping organizations improve performance and resilience.

3. Training Services: The firm provides certifications and workshops in ITIL, Agile, Cybersecurity, DevOps, and Project Management to build internal expertise and align teams with global best practices.

By combining these three pillars, Beyond20 delivers end-to-end digital transformation support, ensuring clients gain both technical capability and cultural readiness for sustained change.

Industries Beyond20 Serves

Beyond20 serves a diverse range of industries, including federal and state government, education, healthcare, finance, and retail. The firm’s consulting expertise allows clients in both public and private sectors to improve operations, strengthen cybersecurity, and achieve measurable outcomes through tailored technology solutions.

The firm’s portfolio demonstrates deep versatility. Its consultants adapt frameworks like Agile, DevOps, and ITIL across industries to meet unique regulatory and operational requirements.

Core industries include:

• Federal and State Government
• K–12 and Higher Education
• Healthcare and Nonprofits
• Banking and Financial Services
• Legal, Retail, and Food & Beverage sectors

By applying flexible frameworks and proven methodologies, Beyond20 helps clients of all sizes align digital transformation with long-term business goals.

Beyond20 Culture and Work Environment

The Beyond20 culture emphasizes collaboration, curiosity, and a strong sense of community. Employees describe the environment as supportive and fast-paced, where teamwork, humor, and open communication are valued just as highly as technical expertise and performance.

Beyond20 encourages professional growth through mentorship and continuous learning. The firm’s smaller size fosters tight connections between leadership and team members, allowing employees to see the direct impact of their work.

Cultural highlights include:

• Flexible hybrid work model
• Emphasis on innovation and experimentation
• Cross-functional teamwork on every project
• Transparent leadership communication

For consultants seeking meaningful work-life balance in a people-first culture, Beyond20 provides an environment where contribution and collaboration drive success.

Beyond20 Interview Process Explained

The Beyond20 interview process is streamlined and collaborative, typically completed within one to two weeks. Candidates can expect a mix of behavioral and technical interviews that assess consulting aptitude, problem-solving ability, and alignment with the firm’s culture and values.

The process generally includes an initial recruiter screen, followed by interviews with consultants or project managers. Technical roles may include case-style or scenario-based questions focused on IT service management, Agile, or DevOps principles.

Interview preparation tips:

• Study Beyond20’s practice areas and service offerings.
• Be ready to discuss experience with ITSM, project management, or agile frameworks.
• Demonstrate curiosity, adaptability, and client empathy.

Beyond20 values authenticity and collaboration, making its interview experience more conversational and personable than that of larger consulting firms.

Beyond20 Salaries and Compensation Packages

Beyond20 salaries are competitive with larger consulting firms, offering total compensation that reflects the firm’s technical expertise and lean team structure. Analysts typically earn around $90,000 per year, Consultants average $104,000, and Solutions Consultants can reach $170,000, depending on experience and performance.

Compensation at Beyond20 often includes performance-based bonuses and professional development funding. The firm also invests in certifications and training to help consultants advance their expertise and marketability.

Estimated salary ranges:

• Analyst: $85,000 to $95,000
• Consultant: $100,000 to $110,000
• Solutions Consultant: $160,000 to $175,000

Beyond20’s pay scale positions it as a competitive employer in the technology consulting space while maintaining a strong emphasis on career growth and work-life balance.

Career Path and Exit Opportunities at Beyond20

Beyond20 consulting offers a clear career path with opportunities for rapid growth and broad exposure. Consultants advance from Analyst to Consultant to Solutions Consultant, gaining both client-facing and technical experience that opens doors to leadership roles in larger consulting firms or corporate strategy positions.

Because Beyond20’s teams are lean, employees quickly develop autonomy and cross-functional expertise. This combination makes alumni attractive to employers seeking professionals skilled in technology-driven business transformation.

Typical career progression:

• Analyst → Consultant → Solutions Consultant → Manager or Director
• Exit opportunities include IT strategy, product management, and enterprise transformation roles

Beyond20’s focus on both strategy and execution helps professionals build a strong foundation for long-term consulting success.

Is Beyond20 the Right Firm for You?

Beyond20 is an ideal firm for professionals who value autonomy, close collaboration, and the intersection of technology and consulting. If you’re seeking a small, innovative firm where your contributions directly influence outcomes, Beyond20 offers meaningful career opportunities and exposure to high-impact digital transformation projects.

Choosing Beyond20 means joining a team that thrives on adaptability and continuous learning. You’ll work alongside experienced consultants, apply agile methodologies, and gain visibility with high-profile clients from day one.

For candidates passionate about IT service management and modern consulting approaches, Beyond20 provides a uniquely rewarding environment to launch or accelerate your consulting career.

Frequently Asked Questions

Q: What does Beyond20 consulting do?
A: Beyond20 consulting helps organizations achieve digital transformation through IT service management, Agile, DevOps, and technology training services that enhance operational performance and efficiency.

Q: How much does Beyond20 pay consultants?
A: Beyond20 pays consultants an average salary of around $104,000 annually, with total compensation varying by role, experience, and performance-based bonuses.

Q: Who is the CEO of Beyond20?
A: The CEO of Beyond20 is Erika Flora, who co-founded the firm and leads its vision for technology-driven consulting and IT service management excellence.

Q: What is the culture like at Beyond20?
A: The Beyond20 culture emphasizes collaboration, innovation, and flexibility, creating a supportive environment where consultants grow through teamwork, mentorship, and continuous learning.

Q: Is Beyond20 a good consulting firm to work for?
A: Beyond20 is considered a good consulting firm for professionals seeking hands-on experience, direct client impact, and opportunities to grow in technology-focused consulting roles.